Engdemy Education Inc. Terms of Service

Effective Date: September 22, 2024

1. Introduction

These Terms of Service ("Terms") govern your use of the Engdemy Education Inc. ("Engdemy") website and app. By accessing or using our services, you agree to be bound by these Terms.

2. User Accounts

Account Creation and Information:

  • You may create a free or paid user account to access our services.
  • You must provide accurate and up-to-date information during the registration process.
  • You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

Account Termination:

1. We may terminate your account at any time, without notice, for any reason, including but not limited to:

  • Violation of these Terms or our policies
  • Failure to pay for any fees or charges
  • Suspected fraudulent or illegal activity

2. Upon termination, you will lose access to your account and any content associated with it.

3. Our Services

Course Content:

  • We provide a variety of English exam preparation courses, including lectures, quizzes, assignments, and other educational materials.
  • Our courses are designed to help you improve your English language skills and prepare for specific exams.
  • We may update or modify our courses from time to time.

Access to Courses: Your access to courses will depend on your subscription plan or individual course purchases. We may limit your access to certain courses or features based on your account status.

Course Completion and Certificates: Upon completion of a course, you may be eligible to receive a certificate of completion. Certificates are issued at our discretion and may be subject to certain requirements.

4. Intellectual Property

Ownership: All content on our website and app, including courses, lectures, quizzes, assignments, and other materials, is our property or the property of our licensors.

Use Restrictions: You may not reproduce, modify, distribute, or otherwise use our content for any commercial purpose without our prior written consent. You may not resell, sublicense, or transfer your access to our courses to others.

Copyright Infringement: If you believe that your intellectual property rights have been infringed upon by our services, please notify us immediately.

5. User Conduct

Prohibited Activities: You may not use our services to:

  • Harass, threaten, or intimidate others
  • Post or transmit spam or unsolicited commercial messages
  • Violate the intellectual property rights of others
  • Engage in any other conduct that may harm or disrupt our services

Community Guidelines: We may have specific community guidelines that apply to your use of our services. By using our services, you agree to comply with these guidelines.

6. Disclaimer of Warranties

No Warranties:

  • Our services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied.
  • We disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

No Guarantees: We do not guarantee that our services will meet your specific needs or that they will be error-free.

7. Limitation of Liability

Liability Limitations: IN NO EVENT SHALL ENGDEMY BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE OUR SERVICES.

Indemnification: You agree to indemnify and hold Engdemy harmless from any claims, liabilities, damages, losses, or expenses arising out of or in connection with your use of our services or your violation of these Terms.

8. Payment and Refunds

Payment: If you purchase a paid subscription or course, you will be charged the applicable fee. We may offer different payment options, such as credit card, PayPal, or other methods.

Refunds: Our refund policy may vary depending on the type of purchase. Please refer to our specific refund policy for more information.

9. Changes to These Terms

Updates:

  • We may update these Terms from time to time. We will notify you of any significant changes by posting a new version on our website.
  • Your continued use of our services after any changes to these Terms constitutes your acceptance of the revised Terms.

10. Governing Law

Jurisdiction: These Terms are governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles.

Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved exclusively by the courts of [Jurisdiction].

11. Contact Us

Customer Support: If you have any questions about these Terms or our services, please contact our customer support team.

12. Additional Terms

Privacy Policy: Your use of our services is also subject to our Privacy Policy, which outlines our practices for collecting, using, and protecting your personal information.

Other Policies: We may have additional policies or guidelines that apply to your use of our services.

13. AI-Generated Feedback Disclaimer

Use of Artificial Intelligence: Engdemy Education Inc. uses artificial intelligence (AI) technologies to provide automated feedback, scoring, and suggestions on writing, speaking, and other practice tasks. This AI-generated feedback is intended for educational and practice purposes only.

Accuracy Not Guaranteed: AI-generated feedback may contain errors, inaccuracies, or inconsistencies. Similar to other publicly available AI tools, our AI system may occasionally produce feedback that is incomplete, misleading, or incorrect. Users should exercise their own judgment and should not rely solely on AI feedback as a definitive or authoritative assessment.

No Substitute for Professional Evaluation: AI feedback on our platform does not replace the evaluation of a qualified human instructor, official exam body, or certified language assessor. Engdemy makes no representation that AI-generated scores or comments will match those of any official examination.

14. Trademark Notice & No Affiliation

Independent Platform: Engdemy Education Inc. is an independent educational platform and is not affiliated with, endorsed by, or in any way officially connected to the organizations that administer the following examinations or their respective trademark holders:

  • CELPIP — a registered trademark of Paragon Testing Enterprises Inc.
  • IELTS — a registered trademark jointly owned by the British Council, IDP: IELTS Australia, and Cambridge Assessment English.
  • PTE (Pearson Test of English) — a registered trademark of Pearson Education Ltd.
  • TOEFL — a registered trademark of Educational Testing Service (ETS).
  • GMAT (Graduate Management Admission Test) — a registered trademark of the Graduate Management Admission Council (GMAC).
  • GRE (Graduate Record Examinations) — a registered trademark of Educational Testing Service (ETS).

All trademarks, service marks, and trade names referenced on this platform are the property of their respective owners. References to these exams are made solely for the purpose of describing the types of preparation materials offered by Engdemy and do not imply any sponsorship, endorsement, or official relationship.

By using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

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